D Talks #53

compromised stockbroker

So I have some interesting updates regarding the possible collusion between the stockbroker and the stalker harassers to tamper with my account. My latest update regarding this potential stockbroker collusion incident can be found in D Talks #51, where I was on hold for an hour before I decide to call again the next day. The next day, January 27th, I called, and someone actually answered. Before I go into detail explaining that conversation, I want to listen to the recording of that conversation first. However, briefly, the 27th of January was the day after I started moving into the newly assigned barracks, and the day I finished moving into the newly assigned barracks. I’m sure, during the move, I was hinted on the conversation I would have with this stockbroker. After finally speaking with a stockbroker representative on the fourth call, the call ended with a pending issue to be resolve, and that of which I would soon receive a call about. During that fourth call to, and first conversation with, the stockbroker, I was convinced without a doubt the stockbroker had been speaking with the people around me, a couple of whom I haven’t known for more than 24 hours; insane. Then next day, January 28th, I received a call from the stockbroker (as I’m typing this, either my roommate, or someone else, is hitting the walls… and the concrete floor now) and I want to listen to the recording of that phone call as well. Briefly though, during that conversation, I sensed some insincerity. However, there is still no reasonable explanation to what I’m really concerned about. Here are a couple of screen shots of those two most recent calls:

Vanguard Call 4
Vanguard Call 5

To review, when I discovered this discrepancy with my brokerage account, I reached out to the stockbroker via the stockbroker’s website’s message center. The date of the discovery was on the 17th of January, and I sent four separate messages. I sent a fifth message on the 20th of January. I sent a sixth message on the 21st of January. After the sixth message, I started calling the stockbroker. I have yet to receive any response to the messages I sent.

Here’s a timeline of the phone calls:

Call #Call DateDetails
1Jan 22ndOn hold for 18 minutes. No answer. See D Talks #50.
2Jan 25thOn hold for 1 hour 11 minutes. No answer. See D Talks #50.
3Jan 26thOn hold for 1 hour. No answer. See D Talks #51.
4Jan 27thOn phone for 1 hour. On hold for about 20 minutes. Spoke with representative.
5Jan 28thCall from stockbroker. On phone for 13 minutes.

Alright, so on the 27th of January, before I called the stockbroker, a barrack leader from the newly assigned barracks, kind of hinted to me that they were aware I was going to call this stockbroker regarding this issue. I had to speak with this barracks leader because I needed a signature to sign off on the check in sheet, which is part of the procedure when moving into a newly assigned room. I mentioned that the window doesn’t open, and then the barracks leader explained a couple of things which turned out to be very false, and were just a way to hint to me things I would encounter during the conversation with the stock brokerage representative. This barracks leader tells me that there are two ways to go about getting stuff repaired at the barracks. One way was to go to the front desk and do something there. Or another way was to get the QR code from the back of the door in the room. I think this barracks leader said either way would create a ticket. So key words from this conversation with the barracks leader that link to the conversation with the stockbroker representative: ticket, two ways. Some other key words that link to third party and other harassment are: back door and QR code. Let me explain:

  • back door: so why I think this barrack leader might be saying “back of door” … well, as it turns out, there is no QR code or number to call on the back door of any door in my room. The only thing on the back of doors in my room is a mirror, and a sign for emergency escape/fire safety. I believe this is to allude to the name of a bar that college friend I’ve written about took me to one time. I might explain at a later time why this friend would take me to this bar… you might be able to figure it out yourself.
  • QR code: the barracks leader probably said this to call me dumb, because a couple of barracks ago, I wasn’t aware there was a built in QR reader on my phone. The QR code was linked to the barracks handbook.
  • Two ways: so in that YouTube video I linked in D Talks #49 of an interview with John Bogle, he mentions two ways to go about regulations or something. John Bogle is the founder of the stock brokerage, Vanguard, the one in question.
  • Ticket: so turns out there’s probably only one way to go about creating a ticket to get this window in my newly assigned room repaired. During the phone call with the stockbroker representative, she mentions creating a ticket to resolve the concern with my account.

So, I’ve mentioned that my new roommate will knock on the wall to harass me. During this fourth call, first conversation, with the stockbroker, my roommate knocked on the wall twice; hopefully it’s in the voice recording. During the conversation, I was convinced, without a doubt that the stockbroker had been in communication with the people around me, some of them I’ve barely even know; insane. Alright, I listened to the voice recording of call 4, and I didn’t hear the word “ticket,”and I didn’t hear my new roommate knocking on wall; I’ll have to listen to the voice recording again and focus my attention on those two things.

On the 28th of January, I received a call from the stockbroker regarding my concerns with my account. The person I was speaking with was assigned to investigate and address my concerns. I had to explanation my concerns for this person to understand my concerns. The call ended with this person telling me they will continue to investigate. I do think there was a lot of insincerity with this fifth call, second conversation, with the stockbroker; probably even more evident to others than the first conversation with the stockbroker. Some of the stuff the person during the second phone call was telling me were simply totally not accurate. It was as if this person was looking at someone else’s account, which is clearly not the case. To blame this discrepancy on a glitch, can’t be true, and even if it were true, is absolutely unacceptable.

So let me review the concerns. While reviewing transactions with this stockbroker, I noticed a stock dividend was reinvested. This is strange because I choose not to reinvest dividends, mostly because I like working with whole numbers, which might change in the future. I checked the dividend settings and the stock whose dividend was reinvested, SLG, was set to reinvest. It was the only stock listed with the settings set to reinvest. I changed SLG’s dividend setting back to “transfer to settlement fund.” I then began to contact the stockbroker to investigate. So here are the two concerns:

  1. Dividend settings.
    • This concern is my main concern. SLG pays dividends on a monthly basis, and never has their dividend been reinvested. What’s more, in general, I choose to not reinvest dividends; all dividends are transferred to the settlement fund. So I need a reasonable explanation as to why SLG’s dividend settings were set to reinvest. The stockbroker has yet to provide me with a reasonable explanation.
  2. Stock reinvested.
    • This concern is one I still need to research for clarity. Of the two dividends issued this month, one was reinvested, and the other wasn’t. I have several considerations. SLG had a reverse stock split, and I considered this as a possible explanation, but now I’m not too sure. The two dividends were issued on the 15th of January. The reverse stock split took place on the 21st of January. Now that I have a different, still unclear understanding of this, this might actually be a bigger issue than I thought.

I might post these two voice recordings of the conversations I’ve had with the stockbroker at a later date. I’ll continue to research while I wait for their next phone call.

Dude… these people have to be messing with me… if so, this is criminal.

So, as I’m writing this blog post, I logged into my stock brokerage account and notice something odd. The balance on the rollover ira account is at $0.00. This is odd because just yesterday, the balance was at $0.01. I recall thinking to myself, wondering what the interest on one cent would generate. So I check on the transaction history, and I see that a roth conversion took place on the 29th of January:

I know I didn’t issue this conversion transaction, and if I did, it would show in my web browser history, and I would have noted the confirmation number. So I checked the web browser history, and the last time I visited the “roth conversation” page, was the last time I actually issued a conversion transaction:

I looked through all the screen shots I took on the 29th of January, and I didn’t find any confirmation number. So I sent a message to the stockbroker regarding this issue… another issue to deal with… we’ll see what they say.